TapFix Support

Questions about setup, Full Access, AI features or privacy? We're happy to help.

How to enable TapFix Keyboard on iPhone

Open Settings → General → Keyboard → Keyboards → Add New Keyboard… and choose TapFix. To switch to it while typing, tap and hold the globe key and select TapFix.

How to enable Full Access

Open Settings → General → Keyboard → Keyboards → TapFix and turn on Allow Full Access.

Why Full Access is needed

On iOS, Full Access is required for network-based AI features, such as AI Reply, rewrite, translation and style tools. Normal typing, local dictionaries, swipe typing and basic suggestions work locally. TapFix does not send everything you type to the server.

AI requests are sent only when you choose an AI action. The text you selected, copied, or entered for the AI action may be sent to TapFix servers to process your request.

AI features not working

If AI shows an authorization error, make sure Full Access is enabled and your internet connection is available. If the issue continues, contact support@tapfixai.app.

How to switch languages

Tap and hold the globe key to switch between keyboards, or open the language switcher inside the keyboard. AI translation lets you pick a target language right from the keyboard before sending.

How to use swipe typing

Glide your finger across the letters without lifting it to type a word, then lift to insert it. Swipe typing runs locally on the device.

How to report a bug

Email support@tapfixai.app with your device model, OS version, and a short description of what happened and what you expected.

How to delete data

TapFix does not require an account for keyboard use. To request deletion of data associated with your anonymous device ID or a support request, see the Delete My Data page or email support@tapfixai.app.